“There is plenty in this book to get your teeth into and help us think about how we work with people in mental health crises and how we might best make a difference.”Alan Simpson, Professor of Mental Health Nursing, Health Service and Population Research, King’s College London, UK“Any one…
Praise for the first edition: "Valerie Iles has such a sensitive no-nonsense style that she easily succeeds in seducing the reader to accept her arguments about what is going so badly wrong with management in health care ... The case studies can only be described as 'gems'... But perhaps the greates…
Change has come rapidly and radically to the NHS in recent years, but the day-today work of clinical departments and the priority of patient care remain. The impact of managing change has fallen on health care staff, who face conflicting demands, rising expectations, policy changes and cost pressur…
