Good communication skills are essential for effective social work practice. This book brings current, relevant and contested areas of social work practice to life by using scripts from real life situations to demonstrate every day scenarios social workers encounter when communicating with children a…
The new Southern African edition of this popular introductory textbook offers students a practical and accessible framework for developing their intercultural communication skills. It provides a global perspective on intercultural communication while allowing students to contextualise their knowledg…
Against a backdrop of ever-changing government initiatives and strategies, it is essential that you have a firm vision for the roles and purposes of education to inform your interpretation of education.This accessible and engaging book provides you with the scaffolding to develop your reflective pra…
Nursing involves caring for the whole person, and taking care of both physical and psychosocial needs. This book aims to help the reader to develop the knowledge, skills and confidence to care for the whole person and to ensure the patient is at the centre of the care-giving experience. The book con…
