Sales & Marketing - Management - Business

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  1. CUSTOMER SERVICE SKILLS FOR SUCCESS
    CUSTOMER SERVICE SKILLS FOR SUCCESS 7th Edition By Robert W. Lucas © 2019 | Published: January 3, 2018
    £46.79
    Recipient of the 2017 Textbook and Academic Authors Association's Textbook Excellence Award, Customer Service Skills for Success by Robert W. Lucas, now in its seventh edition, is the top-selling customer service textbook in the United States. Lucas addresses real-world customer service issues and p…

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  2. EBOOK: Sales Force Management
    EBOOK: Sales Force Management 10th Edition By Mark W Johnston, Greg W. Marshall © 2010 | Published: April 1, 2010
    £48.58
    Sales Force Management, 10e remains the most definitive text in the field today. Mark Johnston and Greg Marshall team up to maintain the quality and integrity of earlier editions while also breaking new ground with relevant new content for the changing field. The familiar framework of this text – …

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