We're here to support you

Our response to COVID-19

With the recent outbreak of COVID-19 across the region, McGraw Hill is driven by the sense of duty and social responsibility towards our customers and business alike. We understand the challenge for educational institutes to provide effective learning solutions for students during the current circumstances.

As a valued customer and partner, we want reassure you that we will support you at every step in the delivery of your course.

If you have any questions or concerns at this time, or would even just like a refresher course, then please don't hesitate to get in touch.

Contact us for support

FAQ's

In response to Coronavirus (COVID-19) travel restrictions are changing daily. During this time of uncertainty, the McGraw-Hill team is here to assist you and your students and answer any questions you might have around accessing course resources.


What is the best way for students to purchase resources for their course?

If your students have a credit card and an EMEA shipping address, the best way for students to purchase their resources is online at www.mheducation.co.uk. For digital resources, they can follow the URL provided via First Day of Class activities, or by accessing Connect through their institution's Learning Management System (LMS).


What about printed textbooks?

With the potential disruption to roads and highways, restrictions on workplace hours, and self-quarantine requirements, the deliverability of printed textbooks to students in impacted regions could be negatively affected.

If students are being impacted by restrictions, we highly recommend that they purchase digital resources and/or eBooks.


My course is using a digital only platform this semester instead of a print book. Can it be accessed outside of Europe, Middle East & Africa?

Connect and most of its functionality can be accessed from anywhere, including affected countries.

Students should purchase their access using a credit card through the URL provided by their instructor or via their institute's Learning Management System.


I was given a discount code for purchasing McGraw-Hill resources this semester. Will it work from outside of Europe, Middle East & Africa?

Yes, McGraw-Hill's discount codes can be applied during the checkout process when purchasing eBooks on our website www.mheducation.co.uk using a credit card.