ISE Organizational Behavior: A Practical, Problem-Solving Approach

3rd Edition
1260570371 · 9781260570373
Kinicki, Organizational Behavior 3e develops students' problem-solving skills through a unique, consistent, integrated 3-step Problem-Solving Approach that lets them immediately put research-based knowledge into practice in their personal and profes… Read More
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PART ONE: INDIVIDUAL BEHAVIOR 

1. Making OB Work for Me

2. Values and Attitudes

3. Individual Differences and Emotions 

4. Social Perception and Managing Diversity

5. Foundations of Employee Motivation 

6. Performance Management

7. Positive Organizational Behavior


PART TWO: GROUPS

8. Groups and Teams

9. Communication in the Digital Age

10. Managing Conflict and Negotiation

11. Decision Making and Creativity

12. Power, Influence, and Politics 

13. Leadership Effectiveness


PART THREE: ORGANIZATIONAL PROCESSES

14. Organizational Culture, Socialization, and Mentoring

15. Organizational Design, Effectiveness, and Innovation

16. Managing Change and Stress

Kinicki, Organizational Behavior 3e develops students' problem-solving skills through a unique, consistent, integrated 3-step Problem-Solving Approach that lets them immediately put research-based knowledge into practice in their personal and professional lives. Organizational Behavior 3e explicitly addresses OB implications for students' core career readiness skills, showing how OB provides them with the higher-level soft skills employers seek, such as problem solving, critical thinking, leadership and decision making. The understanding and application of OB theories and concepts provides tremendous value to students' lives today and throughout their careers.

New! The importance of Career Readiness is stressed throughout to address employers concerns that students are graduating without the necessary critical thinking and problem-solving skills to be career ready. OB 3e is the only product that develops students problem-solving skills through a unique, consistent 3-Step Problem-Solving Approach that relies on the "Organizing Framework for Understanding and Applying OB to help students create and apply linkages among concepts and theories.
New! Currency of content is critical to ensure relevance and engagement for students as well as instructors. The new edition has thoroughly refreshed the examples, research, figures, tables, statistics, and photos in every chapter.
New! Winning at Work boxes at the beginning of every chapter offer career-readiness guidance for students on a variety of timely, pertinent topics. 8 new in this edition: how to deal with challenges in the hiring process; creating ones own sense of employee engagement; the interview questions that students should be prepared to ask; how to negotiate for a pay raise; the best practices for productivity; boosting performance; using critical thinking in decision making; relocating for a job
New! OB in Action boxes illustrate OB concepts or theories in action in the real world, featuring well-known companies and individuals.
  •  Over 30 new in this edition, including: how companies foster employee engagement; intelligence testing; using virtual technologies for job interviews and recruitment; job swapping and job rotation; ID checks; monitoring for performance; socially-responsible investing; mindfulness at major U.S. companies; employee wellness; positive culture; how conflict and tension can be the key to better teams; how empathy is good for business; crowdsourcing success stories; dealing with conflict; using big data; employee activism; abusive leadership; sustainability leadership
New! Applying OB boxes offer students "how-to" guidance on applying their knowledge in their lives. The importance of career readiness is stressed in many of these boxes throughout, indicated with the subtitle Building Workplace Skills.
  •  Nearly 30 new in this edition, including: how self-awareness can help one build a fulfilling career; telecommuting; what to look for in a manager; managing emotions during the job search; developing cultural awareness; the best companies for Millennials; goal-setting; responding to negative feedback; managing internal responses to improve performance; benefits of microinternships; how to ace a video job interview; explaining why you are leaving a job while interviewing for another; how to ask for a larger salary or a raise; etiquette in the hiring process; answering behavioral interview questions
New! Problem-Solving Application boxes provide a minicase for students to analyze, using the 3-Step Problem-Solving Approach.
  •  15 new in this edition, including: Netflixs approach to addressing sexual harassment in the workplace; Ubers former CEO; firefighters suing for age discrimination; employee benefits at Walmart; incentivizing teachers in one underperforming school district; a reckoning of values with Amazons acquisition of Whole Foods; the Fair Food Program; cognitive bias and the California wildfires; Barnes and Nobles search for a new CEO; gig workers growing influence in the labor market; AT&T/Time Warner merger
New! Takeaways for Me and Takeaway for Managers conclude each chapter, explaining in direct terms practical applications of the chapter content from the students perspective.
New! Problem-Solving Application Cases at the end of each chapter, provide a complex and current case with one or more problems that pertain to concepts discussed in the chapter. 15 new in this edition, including: Walmarts values under scrutiny; the fall of Papa Johns Pizzas founder; the diversity profile of tech companies; why Amazon workers lack of motivation; the consequences of Wells Fargos use of incentives; how aggressive marketing created an opioid epidemic; Boeing and the 737 Max; Facebooks struggles to protect data and privacy; Nike and the Me Too Movement; culture clashes at Ford; the reinvention of Toys R Us
New! Legal and Ethical Challenges provide a concluding exercise in each chapter and ask students to choose from serveral courses of action or invent their own to resolve a business situation involving ethics at work.
  •  11 new in this edition, including: drug testing; employees civil rights; whether executives should receive bonuses while taking a company through bankruptcy; the practice of employers asking about current salary; hiring those with criminal pasts; social media posts and the impact on life insurance premiums; arbitration versus litigation; whether college students should be expelled if their parents cheat to get them into school; companies who impose their leaders values on employees
In addition, every chapter ends with a new section, Making the Connection, which provides, in direct terms, the practical applications of the chapter content from the students perspective as an employee (Takeaways for Me) and a manager (Takeaways for Managers). New! Cumulative Case on Tesla in Connect. This capstone activity provides students the opportunity to apply the 3-Step Problem-Solving Approach on an actual situation affecting Tesla. The case examines issues at the individual, group, and organizational levels. It can be used in Parts or as a comprehensive assignment or exam.
Connect ? is our highly reliable, easy-to-use homework and learning management solution that embeds learning science and award-winning adaptive tools to improve student results. Each asset in Connect is designed to address pressing course challenges, like student preparedness, engagement, and developing higher-order critical thinking and workplace competency skills. Within Connect we offer a variety of exercises that move up Blooms Taxonomy and help students develop higher order thinking skills including: SmartBook 2.0, McGraw-Hill eBook & ReadAnywhere App, Click and Drag exercises, iSeeIt! Videos, Self-Assessments, Problem-Solving Case Analyses (both mini-cases and end-of chapter cases), Cumulative Case (Tesla), Managers Hot Seat Videos, and Application-Based Activities (mini-simulations), and the Unique Teaching Resource Manual.
New SmartBook? 2.0 is an adaptive learning solution that provides personalized learning to individual student needs, continually adapts to pinpoint knowledge gaps and focuses learning on concepts requiring additional study.
  •  With the ReadAnywhere mobile app, students can now read and complete SmartBook 2.0 assignments both online and off-line.
  •  For instructors, SmartBook 2.0 provides more granular control over assignments with content selection now available at the concept level.
  •  SmartBook 2.0 includes advanced reporting features that enable instructors to track student progress with actionable insights that guide teaching strategies and advanced instruction for a more dynamic class experience.
Unique Teaching Resource Manual in Connect. This playbook offers a turnkey solution for fostering a discussion-based, experiential learning experience. Some enhancements include: Take-Away Applications, which ask students to apply the material and concepts within chapters, has been moved out of the book and into the TRM, to provide instructors with an optional, additional learning resource
  •  Guidance on all new Managers Hot Seat videos, with an overview of each video, including Learning Objectives, a synopsis of theories included in the video, and critical thinking and problem-solving probes (complete with video start/stop times)
  •  Guidance on all new Application-Based Activities, with an overview of each ABA, including Learning Objectives, the scoring breakdown, and a follow-up activity
McGraw-Hill is dedicated to Affordability & Outcomes. Our approach preserves Academic Freedom, so you can select the right materials for you and your students. Options ranging from adaptive learning platforms, digital/print bundles, eBooks, print rentals, Inclusive Access, and custom course and pricing solutions.
Consistent, 3-Step Problem-Solving Approach is infused in multiple ways.
  •  The 3-Step Problem-Solving Approach is first introduced in Chapter 1 and students apply it multiple times in subsequent chapters. They steps are: (1) Define the Problem, (2) Identify the Causes, and (3) Make Recommendations.
  •  An Organizing Framework for Understanding and Applying OB is used in every chapter to help students organize concepts and see how they relate to each other.
  •  Students have many opportunities to practice using the 3-Step Problem-Solving Approach with current real world mini-cases and more complex Problem-Solving Application based cases at the end of each chapter.
  •  The 3-Step Problem-Solving approach is carried into Connect along with additional digital assets that drive critical thinking and problem-solving skills.
Applied, Practical Approach. The product repeatedly demonstrates the practical value of OB concepts in solving real-world problems in students personal and professional lives. It includes hundreds of practical, real companies and real people examples, along with called out OB in Action boxes, Applying OB Boxes, Takeaways for Me, Takeaways for Managers, etc.
Student Centered Approach. The product was designed to be easy to navigate, easy to digest, and exceptionally practical. The writing is based on neuroscience research. It demonstrates that greater learning occurs when information is chunked into short blocks of text with more visual breaks and devices to keep student attention. It uses a personalized, engaging writing style and breaks topics into digestible, bite-sized chunks of information with purposeful pedagogy to make theories and concepts easier to learn and apply.
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Connect features a question bank that you can select from to create homework, practice tests and quizzes. Dramatically reduce the amount of time you spend reviewing homework and grading quizzes, freeing up your valuable time to spend on teaching.

Analytics & Reporting
Monitor progress and improve focus with Connect’s visual and actionable dashboards. Reports are available to empower both instructors and students with real-time performance analytics.

Seamless Integration
Link your Learning Management with Connect for single sign-on and gradebook synchronization, with all-in-one ease for you and your students.

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ISBN10: 1260570371 | ISBN13: 9781260570373

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ISBN10: 1260579522 | ISBN13: 9781260579529

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