Business Communication: Developing Leaders for a Networked World ISE

5th Edition
1266158219 · 9781266158216
In Business Communication: Developing Leaders for a Networked World,?Peter Cardon is taking a?practitioner and case-based approach?to help students develop an understanding of how course content applies to the business world. Maintaining a central th… Read More
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  • PART 1: INTRODUCTION TO BUSINESS COMMUNICATION 

    Chapter 1: Establishing Credibility 

  • PART 2: PRINCIPLES OF INTERPERSONAL COMMUNICATION  

    Chapter 2: Interpersonal Communication and Emotional Intelligence 

    Chapter 3: Team Communication and Difficult Conversations 

    Chapter 4: Inclusion in a Diverse Workplace 

    Chapter 5: Global Communication 

  • PART 3: PRINCIPLES FOR BUSINESS MESSAGES 

    Chapter 6: Creating Effective Business Messages 

    Chapter 7: Improving Readability with Style and Design 

    Chapter 8: Email and Other Traditional Tools for Business Communication 

    Chapter 9: Collaboration Tools and Social Media for Business Communication 

  • PART 4: TYPE OF BUSINESS MESSAGES 

    Chapter 10: Routine Business Messages 

    Chapter 11: Persuasive Messages 

    Chapter 12: Bad-News Messages 

  • PART 5: REPORTS AND PRESENTATIONS  

    Chapter 13: Research and Planning for Business Proposals and Reports 

    Chapter 14: Completing Business Proposals and Reports 

    Chapter 15: Planning Presentations 

    Chapter 16: Delivering Presentations

    Chapter 17: Employment Communication 

  • APPENDIXES 

    Appendix A: Punctuation, Number Usage, and Grammar 

    Appendix B: Formatting for Letters and Memos 

  • BONUS CONTENT: Available only at www.mcgrawhillcreate.com/cardon or in the e-book within McGraw Hill Connect®.  

    Bonus Chapter: Crisis Communications and Public Relations Messages  

    Bonus Appendix: Creating Proposals and Business Plans 

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ISBN10: 1266158219 | ISBN13: 9781266158216

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ISBN10: 1266312420 | ISBN13: 9781266312427

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